Terms of Service
Effective: October 18, 2026
1. Acceptance of Terms
By accessing or using the Dictra platform ("Service") provided by NuScript Systems, Inc. ("NuScript", "we", "us"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.
2. Service Description
Dictra is a cloud-based platform providing AI-powered clinical documentation and review-workflow management for medical transcription and clinical scribe operations. The platform includes AI-assisted transcription and clinical note drafting from dictation and ambient audio, editor review with configurable review depth, reporting and analytics, and template and macro management. Dictra is offered only to businesses: medical transcription and clinical scribe companies. It is not offered to healthcare providers, practices or individuals directly.
3. Account Registration
To use Dictra, you must register for an account, provide accurate and complete information, maintain the security of your credentials, notify us immediately of any unauthorized access, and accept responsibility for all activity under your account. We reserve the right to suspend or terminate accounts that violate these terms.
4. Subscription & Payment
Dictra is priced per billable line on a graduated schedule: each portion of a month's volume is billed at its own rate, so the cost per line falls as volume grows. Dictra Visit is priced per active clinician your company serves or per encounter, under its own subscription. Your rates, any discount, the monthly minimum and the definition of a billable line are set out in your service agreement. Invoices are issued monthly for the previous month's usage and are due as stated on the invoice. Nothing is billed during a pilot; pilot program terms are as specified in individual agreements. Your rates stay fixed for your current term; any change takes effect only at renewal, with at least 90 days' written notice.
5. Data Ownership & Processing
You retain ownership of all data you upload to or create within Dictra, including medical audio files, transcription content, and organizational data. We process your data solely to provide the Service. We do not use your clinical documentation data to train AI models without explicit consent. Upon termination, you may export your data within 30 days.
6. Acceptable Use
You agree not to use the Service to violate any applicable law or regulation, process data for which you do not have proper authorization, attempt to reverse-engineer any part of the platform, share account credentials with unauthorized parties, interfere with or disrupt the Service, or use the Service for any purpose other than clinical documentation and related operations.
7. Service Level
We strive to maintain high availability for the Dictra platform. Scheduled maintenance will be communicated in advance. We are not liable for downtime due to factors beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.
8. AI-Generated Content
Dictra uses AI to generate draft documentation. These drafts are intended to assist trained editors and are not a substitute for human review. The customer and its staff are responsible for reviewing and approving AI-generated content before delivery to healthcare clients, at the review depth the customer configures. NuScript is not liable for errors in final documentation that was approved by customer staff.
9. Limitation of Liability
To the maximum extent permitted by law, NuScript's total liability under these terms shall not exceed the fees paid by you in the twelve (12) months preceding the claim. NuScript shall not be liable for indirect, incidental, special, consequential, or punitive damages.
10. Indemnification
You agree to indemnify and hold harmless NuScript from any claims, damages, or expenses arising from your use of the Service, your violation of these terms, or your violation of any third-party rights.
11. Term & Termination
A Dictra subscription runs for 12 months and renews automatically for further 12-month terms unless either party gives written notice of non-renewal at least 60 days before the renewal date. If you end a term early, the early-termination charge in your service agreement applies. The term of a Dictra Visit subscription is as set out in its service agreement. We may suspend or terminate access immediately if you violate these terms. Upon termination, your access will be revoked and data-retention policies as described in our Privacy Policy will apply.
12. Modifications
We reserve the right to modify these Terms of Service. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the modified terms.
13. Governing Law
These Terms of Service are governed by the laws of the State of Texas, USA. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in the State of Texas.